Venalyze LLC ("Venalyze," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at www.venalyze.com or use our services.
Information We Collect
We collect information that you voluntarily provide when you submit a diagnostic request through our website form. This may include:
- Your name and email address
- Venue name and location
- Venue capacity and operational details
- Any additional information you choose to provide in the form
Our diagnostic request form is hosted by Google Forms. When you submit the form, your responses are transmitted to and stored by Google on our behalf. Google's processing of this data is governed by Google's Privacy Policy.
We do not use analytics or tracking software. We do not use cookies, pixel trackers, Google Analytics, or any other behavioral tracking technology on this website.
How We Use Your Information
We use the information you provide solely to:
- Evaluate and respond to your diagnostic request
- Prepare your venue analysis and recommendations
- Communicate with you about our services
- Provide consulting or advisory services if you choose to engage us
Third-Party Services
Our website uses the following third-party services:
- Google Forms — Processes and stores diagnostic request submissions. Subject to Google's Privacy Policy.
- Google Fonts — Delivers typefaces used on this website. When pages load, your browser connects to Google's servers to retrieve font files. Subject to Google's Privacy Policy.
- Firebase Hosting — Hosts this website. Subject to Firebase's Privacy Policy.
We do not sell, rent, or trade your personal information to any third party.
Data Sharing
Your venue data is never shared with other venues, agents, promoters, or third parties. Only the analyst assigned to your diagnostic sees your data. We treat all venue financial and operational information as confidential.
Data Retention
- If you submit a diagnostic request and we do not move forward with an engagement, your data is deleted within 30 days.
- If you engage us for consulting services, we retain data for the duration of the engagement and a reasonable period thereafter for record-keeping purposes.
- You may request deletion of your data at any time by contacting us at info@venalyze.com.
Data Security
We take reasonable measures to protect your information, including:
- Signing a mutual NDA before any venue data is shared
- Limiting data access to the single analyst assigned to your report
- Using secure, encrypted connections for data transmission
No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing at any time
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information.
EU/UK residents: Under the General Data Protection Regulation (GDPR), you have additional rights including data portability and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is your consent (provided when you submit the form) and our legitimate interest in responding to your request.
Children's Privacy
Our services are intended for business professionals. We do not knowingly collect personal information from individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Venalyze LLC
Email: info@venalyze.com